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How to Structure and Normalize a Discussion Around a “Many to Many” Dilemma

The purpose of this topic is to help a group focus its discussion when there are many symptoms, causes, preventions, and cures that should be considered; likely against an array of multiple agents or...

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How to Facilitate KPIs or Root Cause Analysis — an Ishikawa Diagram

You can facilitate KPI (Key Performance Indicators) during meetings by using root cause analysis. Also referred to as Ishikawa or “fishbone” diagrams, the method generates a visual mind map listing...

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